NEW IDEAS: The donor is always right, part 2 – does it lead to donor correctness gone mad?

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If it’s beneficiaries, rather than donors, who are actually charities’ ‘consumers’, Ian MacQuillin asks if this changes how fundraising ought to be regulated.

Continue reading NEW IDEAS: The donor is always right, part 2 – does it lead to donor correctness gone mad?

NEW IDEAS: The donor is always right, part 1 – is being a donor the same thing as being a consumer?

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Fundraising regulation is often predicated on the assumption that donors require the same degree of ‘protection’ as consumers. In the first of a two-part blog, Ian MacQuillin argues that it’s beneficiaries, not donors, who are a charity’s true consumers

Continue reading NEW IDEAS: The donor is always right, part 1 – is being a donor the same thing as being a consumer?