- New white paper expands the typology of ‘disintermediation’ – all the ways other actors displace nonprofits in giving, asking for support, and providing aid and help
- Disintermediation is marked by whether or not a charity retains control in, and of, relationships with stakeholders – applies particularly to fundraising re donors
- New concept of ‘citizen fundraiser/ing’ goes beyond ‘volunteer’ to describe fundraising done by lay people outside the remit of the fundraising profession
- More detail on how other actors, particular companies, are delivering services and providing help to people in need
- Expanded typology is first step in mapping the routes that charities could take to ‘reintermediate’ into the relationships and processes from which they are displaced
- Seeking partners to co-create a toolkit to help charities reintermediate.
